Reflex Express Offers Real Time Delivery Updates

24/05/2011

My Reflex Express empowers customers – at a click of a mouse – to monitor the status of all their parcels in the Reflex Express network as well as track individual consignments.

The company says it is a tremendous step forward and one which will further reinforce its position as a leading force within the express delivery market and set it apart from the competition as a premium carrier.

By using My Reflex Express customers will now be able to answer questions from their own customers about the progress of deliveries, confident in the knowledge that the information will be accurate and up-to-date.

Having spent over 18 months in the development of My Reflex Express and investing in a six figure sum, the company has been actively trialling the concept with a number of customers who have given it rave reviews.

"My Reflex Express is a really exciting development which has already started to make a fantastic difference to our customers", said Paul Scratchley, Head of On-boarding and Implementation at Reflex Express.

The feedback from the trials was incredibly positive and it is now available to all of our customers across the Spain.

This makes us the only Spain carrier that is currently providing a real-time view of customers' consignments within a network.

"There is no massaging of data, there is no hiding of data – it is totally transparent with My Reflex Express providing real time information on the physical status of consignments entrusted to us by our customers."